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This FAQ provides answers to some of the most frequently asked questions about Movatic.
The current questions are categorized as below:


  • What happens to users if I archive a membership?
  • How can I fix an incorrectly spelled name in the system?
  • Where can I find a sample user agreement for my system?
  • I'm having trouble signing into the app with an international number. What can I do about it?
  • Why do I receive an error when I scan the QR code?

How to

  • How to report a bug
  • How to add or modify an admin
  • How to add QR codes to your hardware devices
  • How to add a QR code to download the Movatic app
Search for a relevant question by clicking the search option in the upper right-hand corner.
If you don't find an answer to your question here, feel free to contact us at [email protected] and we can include it here for others.