# FAQ This FAQ provides answers to some of the most frequently asked questions about Movatic. The current questions are categorized as below: ## [**General**](https://documentation.movatic.co/faq/general) * What happens to users if I archive a membership? * How can I fix an incorrectly spelled name in the system? * Where can I find a sample user agreement for my system? * I'm having trouble signing into the app with an international number. What can I do about it? * Why do I receive an error when I scan the QR code? ## [**How to**](https://documentation.movatic.co/faq/how-to) * How to report a bug * How to add or modify an admin * How to add QR codes to your hardware devices * How to add a QR code to download the Movatic app Search for a relevant question by clicking the **search** option in the upper right-hand corner. If you don't find an answer to your question here, feel free to contact us at and we can include it here for others.