# FAQ This FAQ provides answers to some of the most frequently asked questions about Movatic. The current questions are categorized as below: ## [**General**](https://documentation.movatic.co/faq/general) * What happens to users if I archive a membership? * How can I fix an incorrectly spelled name in the system? * Where can I find a sample user agreement for my system? * I'm having trouble signing into the app with an international number. What can I do about it? * Why do I receive an error when I scan the QR code? ## [**How to**](https://documentation.movatic.co/faq/how-to) * How to report a bug * How to add or modify an admin * How to add QR codes to your hardware devices * How to add a QR code to download the Movatic app Search for a relevant question by clicking the **search** option in the upper right-hand corner. If you don't find an answer to your question here, feel free to contact us at and we can include it here for others. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://documentation.movatic.co/faq.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.