> For the complete documentation index, see [llms.txt](https://documentation.movatic.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documentation.movatic.co/admin-site/modes/scooters/unlocking-scooters-remotely.md).

# Unlocking Scooters Remotely

Admins can unlock their scooters remotely using the dashboard. To do this, you will need to go to **Hardware** > Select a **Scooter** and scan the **QR code** on your computer during the rental process on the app.

<figure><img src="https://3693766063-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxId4PbGGTlBib03KztrO%2Fuploads%2FXh8l2SzEomtE8rMQzoHO%2Fimage.png?alt=media&amp;token=3fca1204-79ca-4dd8-bdd4-a0b1d27b9a23" alt=""><figcaption><p>Example of Scooter on Admin</p></figcaption></figure>

<figure><img src="https://3693766063-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxId4PbGGTlBib03KztrO%2Fuploads%2FXgWYBMkZyXs3Bk4d2DFQ%2Fimage.png?alt=media&amp;token=c2e55948-07db-4d7b-b28a-1994d3b55a8e" alt=""><figcaption><p>QR Code</p></figcaption></figure>

Alternatively, an Admin can also utilize the **Actions** feature on the Scooter details page to control the scooter by clicking the Unlock, Lock, Ring, or Locate buttons.&#x20;

<figure><img src="https://3693766063-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxId4PbGGTlBib03KztrO%2Fuploads%2FzwbgzdbTypepdMUDeD8O%2Fimage.png?alt=media&amp;token=beaf1ac7-b4fd-4232-9e1a-e38a750539c7" alt=""><figcaption></figcaption></figure>

Selecting either one of these buttons will affect their corresponding action and a green banner will display that the request was successfully sent as shown below:

<figure><img src="https://3693766063-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxId4PbGGTlBib03KztrO%2Fuploads%2FSXqkYGvptlcOPyf5RY5u%2FCleanShot%202024-01-10%20at%2013.26.43.png?alt=media&amp;token=3900eae2-c7ac-45d7-bcce-a02c04450116" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3693766063-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxId4PbGGTlBib03KztrO%2Fuploads%2FBaou6HhuHBsvRZ3K8QZC%2FCleanShot%202024-01-10%20at%2013.27.25.png?alt=media&amp;token=424bef13-290f-47d0-9192-bcb36e76a00c" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3693766063-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxId4PbGGTlBib03KztrO%2Fuploads%2Fl4G2iE9H6RzHaLlMopGt%2FCleanShot%202024-01-10%20at%2013.26.08.png?alt=media&amp;token=2ab43752-bdc3-4d21-9459-252c5338297b" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3693766063-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxId4PbGGTlBib03KztrO%2Fuploads%2Fn3qWL8kQobxT91CjXENg%2FCleanShot%202024-01-10%20at%2013.15.01.png?alt=media&amp;token=045711ad-2d88-46c1-b831-747e411378a8" alt=""><figcaption></figcaption></figure>


---

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