Failed Charge

In cases where a charge fails, a specific sequence of actions occurs to manage the situation effectively:

  1. Charge Failure: When a payment charge fails for a user's rental, their account transitions into a delinquent state. This status restricts their ability to initiate any new rentals until the payment issue is resolved.

  2. Rental Restriction: While in the delinquent state, the user is unable to make new rental transactions. This helps ensure that rentals are not carried out without successful payment.

  3. Adding a New Payment Method: To regain full access to the rental service, the user needs to add a new, valid payment method to their account. This ensures that future rentals can be successfully charged.

  4. Retry Failed Charges: Once a new payment method is added, any pending failed charges associated with the user's account are retried. This process aims to facilitate successful payment collection for previously attempted rentals.

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