> For the complete documentation index, see [llms.txt](https://documentation.movatic.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documentation.movatic.co/admin-site/maintenance/tickets-tab.md).

# Tickets Tab

Here are the information you can see under the ticket tab.

<figure><img src="/files/bdAxmWKmAmiIDweYMHiS" alt=""><figcaption></figcaption></figure>

You will have an option to filter your view on what ticket you want to check. You can filter it to open, closed or cancelled maintenance tickets.

<figure><img src="/files/Ke95A4dvk0nci8mlpbjj" alt=""><figcaption></figcaption></figure>

Now let's talk about the column options on top of the maintance ticket.

<figure><img src="/files/ZYscdVvILFNzO8CIyCjy" alt=""><figcaption></figcaption></figure>

1. Actions - there will be a pencil icon under action that will allow you to edit or modify your maintenance ticket.

<figure><img src="/files/eaMTClaVAJBlH8yPGQ93" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/Bpm0ZHMnIM3OWwebb8vM" alt=""><figcaption></figcaption></figure>

2. Due - it is the date when the ticket will be due. You can also click the 3 lights beside it to filter the date in ascending or descending order.&#x20;
3. Priorty - it will let you know if the ticket has priority or not. There are 5 level of priority as follows:
   * 1 - Lowest
   * 2 - Low
   * 3 - Normal
   * 4- High
   * 5 - Highest
4. Assignee - will show you in which person or technician the ticket was assigned.&#x20;
5. Unit - it will show you the hardware number (bike, locker, kayak number)
6. Description - will give a brief summary of the issue the customer encountered.


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