# Tickets Tab

Here are the information you can see under the ticket tab.

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You will have an option to filter your view on what ticket you want to check. You can filter it to open, closed or cancelled maintenance tickets.

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Now let's talk about the column options on top of the maintance ticket.

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1. Actions - there will be a pencil icon under action that will allow you to edit or modify your maintenance ticket.

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<figure><img src="https://3693766063-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxId4PbGGTlBib03KztrO%2Fuploads%2FdNRlJjSJeABDNAhoHvoZ%2Fimage.png?alt=media&#x26;token=915d2330-0987-4d9c-ad1f-49aaee7e139b" alt=""><figcaption></figcaption></figure>

2. Due - it is the date when the ticket will be due. You can also click the 3 lights beside it to filter the date in ascending or descending order.&#x20;
3. Priorty - it will let you know if the ticket has priority or not. There are 5 level of priority as follows:
   * 1 - Lowest
   * 2 - Low
   * 3 - Normal
   * 4- High
   * 5 - Highest
4. Assignee - will show you in which person or technician the ticket was assigned.&#x20;
5. Unit - it will show you the hardware number (bike, locker, kayak number)
6. Description - will give a brief summary of the issue the customer encountered.