# Tickets Tab

Here are the information you can see under the ticket tab.

<figure><img src="/files/bdAxmWKmAmiIDweYMHiS" alt=""><figcaption></figcaption></figure>

You will have an option to filter your view on what ticket you want to check. You can filter it to open, closed or cancelled maintenance tickets.

<figure><img src="/files/Ke95A4dvk0nci8mlpbjj" alt=""><figcaption></figcaption></figure>

Now let's talk about the column options on top of the maintance ticket.

<figure><img src="/files/ZYscdVvILFNzO8CIyCjy" alt=""><figcaption></figcaption></figure>

1. Actions - there will be a pencil icon under action that will allow you to edit or modify your maintenance ticket.

<figure><img src="/files/eaMTClaVAJBlH8yPGQ93" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/Bpm0ZHMnIM3OWwebb8vM" alt=""><figcaption></figcaption></figure>

2. Due - it is the date when the ticket will be due. You can also click the 3 lights beside it to filter the date in ascending or descending order.&#x20;
3. Priorty - it will let you know if the ticket has priority or not. There are 5 level of priority as follows:
   * 1 - Lowest
   * 2 - Low
   * 3 - Normal
   * 4- High
   * 5 - Highest
4. Assignee - will show you in which person or technician the ticket was assigned.&#x20;
5. Unit - it will show you the hardware number (bike, locker, kayak number)
6. Description - will give a brief summary of the issue the customer encountered.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://documentation.movatic.co/admin-site/maintenance/tickets-tab.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.