Hardware Details

Selecting a specific hardware directs you to the Hardware Details and Assignments screen. In Hardware Details, you'll find key information like Bike Number, Product Name, Version, Current Status, Lock State, Current Location, Last Update, Movatic QR Code, and Vendor QR Code.

On this page, you would have multiple tabs such as Details, Rentals, Maintenance Tickets, Maintenance Logs, and Event Logs

1. Details Tab:

   Here you would find the information related to the hardware, name, product number, version, mac address, status, Qr code, etc...

The Assignments card will show you the lock details.

1. Rentals Tab:

   here you will find all rentals related to this hardware, you can see the start and end location and the start and end time, you can search by station typing the name, also if you click on one of these records will redirect you to the rental page to see all information related to this rental

1. Maintenance Tickets

   Would display all tickets assigned to this hardware, you can search by description also filter by status, if you click on the record you will be redirected to the maintenance ticket page to see al the details of this ticket.

1. Maintenance Logs

   Display all the logs that happen on the maintenance tickets of this hardware, could search by completed by name or maintenance type

1. Event Logs

   Here you will see all the statuses that the hardware sent to the platform

   

Editing a Bike

From the Hardware page, you can click on any individual bike to view additional settings such as Details, Rentals, Maintenance Tickets, Maintenance Logs, and Event Logs. You can check who rented the bike, what day and time it was rented, what support tickets are tied to the bike and a list of historical maintenance information.

You can Edit or Retire a bike using the options on the upper right-hand side. During a bike edit, you can modify the station it will be located at, the bike number, or the rental availability. After you've made any changes, click Save.