Memberships

The Memberships section displays an overview of all memberships as well as any pending member requests. Memberships allow you to give benefits to select users who have either received some type of authorization or are paying a monthly fee. For example:

  • A corporate campus that wants to limit its system to just its employees. This same campus also wants to provide access to select guests for a limited amount of time.

  • A university that wants to grant free access to students but charge the general public.

  • A public system that wants to sign up monthly or yearly members that pay a fee to receive exclusive pricing.

Beside the Search bar, there is a Filter icon that gives the option to filter the Status of the Membership to Active, Archived, and Future.

  • Active - Current and ongoing memberships

  • Archive - Expired memberships

  • Future - Memberships that are set to commence on a later date

Next to the Memberships section is the Pending Memberships. The Pending Memberships tab will show the list of all user accounts that are waiting for approval. For a walkthrough on how to approve a pending membership, check out Approve or Reject Pending Membership Requests.

General

To get more details about the membership, go to Memberships> Select the Membership > You'll find 2 tabs, General and Members.

The General tab is divided into 4 sections namely Membership details, Perks, Private Location Access, and Pricing Options.

  • Membership details include the cost of membership, if applicable. It also includes the date of activation, authorization type, password, required wallet balance, credit card hold, priority, maximum simultaneous rentals, and branding. The Edit button found on the upper right corner of the page lets you modify the Membership details.

General tab and Edit button
Edit Membership page

For a walkthrough of a membership being created, check out Creating a Membership.

  • The Perks table shows a list of all systems the membership is associated with.

  • Private location access and Pricing option tables are also found on this page.

Members

Beside the General tab is the Members tab. To view the list of members, go to Memberships> Select the Membership > Members. This section provides details about the members including name, phone number, and the date they joined.

Clicking on a specific member will redirect you to their details. You'll see information such as the member's phone number, status, and creation date and expiry. If the membership has free renewals or none, renewed times, last membership fee charge, date of when the membership was renewed, date of when the membership was requested, and date of membership approval.

The Cancel button from the Member's details would allow you to cancel the user's membership.

Last updated