Bike Rooms

Bike Room System

The Bike Rooms section can be found by clicking on Hardware on the left side of the dashboard. This displays a list of all your bike rooms with their corresponding actions, battery percentage, bike room number, status, and location. On the upper right-hand side, you also have the option to add a new room by clicking the + Add button. You can also add bike rooms in bulk by clicking the three dots beside the Buy button. Clicking the three dots will show Import and Export. Click Import to add hardware from a CSV file.

Here are the different statuses of the Bike Rooms:

• Active - hardware is available for rent.

• Maintenance - hardware is currently in repair by a mechanic.

• Retired - hardware is no longer available.

• Rebalancing - the hardware is currently being rebalanced by a mechanic.

You can click on any individual bike room to view additional details such as the bike room number, product name, version, status, location, lock, and assignment history. Furthermore, you can also check the tabs beside the bike room tab to check the rentals, any support tickets tied to the rack, a list of historical maintenance information, maintenance logs, and event logs.

Add or Edit a Room

When you add a room, make sure to select Bike Room as a Hardware Product. Then fill out all the details in the box below.

Rooms can be edited by clicking the Edit button and Pencil icon, will give you the option to change the room number, label, QR code, system, or lock. Retiring a room will remove it from the system for users to access, but will remain on the admin side for your personal records.

User Experience

When users select a bike room for rental, only the ones marked as 'Active' will show up in the selection. Bike Rooms with different statuses won't appear. For more information about how a user starts a rental, you may refer to this documentation: Start a Rental.