Movatic Docs
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        • How to Start a Test Rental on a Demo System
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        • Start a rental for a user
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        • Details Page
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  • FAQ
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      • How to Setup and Test New system
      • How to Activate a System
      • Supported Languages
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      • What happens with a failed charge?
      • One of my users is requesting for us to delete their information
      • What Languages do you Support on the User App?
      • How to Change the Location of a Hardware Unit?
      • How to Set Tax Percentage for your System
      • What Happens to Users if I Archive a Membership?
      • Where can I Find your Terms of Service/Privacy Policy Information?
      • How to Update the Name of a System?
      • I'm just getting setup on my system, and not quite ready to launch the system yet
      • Why do I Receive an Error when I Scan a QR Code?
    • General Questions for Users
      • How to Troubleshoot Basic App/Rental Issues
      • Unable to Lock or Unlock a Hardware
      • Unable to End a Rental
    • Glossary
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On this page
  • System Settings
  • Memberships, Visibility, and Demo
  • Enable Billing
  • Maximum Attempts to Renew Membership
  • New Hardware
  1. Admin Site
  2. Settings

General

PreviousSettingsNextUpdating Your System's Name

Last updated 10 months ago

The General settings page is where you can edit your overall system settings. You can access this by going to Settings > General.

System Settings

Under the General section, you'll see the following:

  • System Name

  • System Type which states your system hardware (bike share, scooters, etc),

  • System Description, a place to briefly describe your system (limited to 200 characters),

  • and a place to add your own support number so that users will be able to reach out to your Customer Support.

On the app, the user will see the following information in the Station Information and Report a Problem page as shown below:

Memberships, Visibility, and Demo

The 'Demo' option is used solely for demonstration purposes such as showcasing features and usability in the admin platform. Demo systems aren't visible without a membership in the system.

Enable Billing

Maximum Attempts to Renew Membership

This setting limits the amount of times that a membership will attempt to be renewed for a user if it fails, which could be due to insufficient balance, expired card, etc. The system attempts membership renewals automatically once per day and, by default, the maximum amount of failed attempts is set to 3.

New Hardware

Systems that use new hardware models will check this box. Your hardware is typically discussed during your system setup process, so you'll be made aware if this is applicable to you or not. If you have any questions regarding your hardware, feel free to reach out to support@movatic.co

Don't forget to click 'Save Changes' after you are finished making any changes.

which will display if your system is open or temporarily closed.

System Country is also represented, as well as the .

Requiring a will determine the type of system access you allow for your users. For a detailed breakdown, refer to the System Access section. When you require a membership, the 'Visible' option will appear below it. If that box isn't checked, stations will only be visible to users who have been added to the membership in your system.

The 'Enable Billing' option should be turned on for any system that will be making charges to users. Once this option is checked, the Billing section will appear on the main menu and will also appear as a tab in Settings. The is where you can customize , , and view .

System Status
system timezone
membership
Billing section
rates
coupons
transactions