> For the complete documentation index, see [llms.txt](https://documentation.movatic.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documentation.movatic.co/admin-site/billing/transactions.md).
# Transactions
The **Transactions** tab displays a list of all the monetary transactions associated with your system. Each transaction will have a unique rental ID along with a transaction date, user name, charge description, type category between a transaction charge or a transaction refund, the dollar amount charged or refunded, and the status (succeeded or failed).
You can click any individual transaction to pull up additional details which will include any tax rate with tax collected, a unique ID associated with every transaction, and most notably, an option to issue a refund.
### Processing a refund (Transactions tab)
1. From the Transactions tab, click any individual transaction to pull up additional details. To issue a refund, you'll click the **Issue** **Refund** button on the upper right side of the screen.
2. From here, you are given the option to do a full refund or partial refund. Adjust the amount then leave a comment on why the refund was issued. When you are finished, click the **Refund** button.
{% hint style="success" %}
"Refund Reason" will be visible to the user.
{% endhint %}
3. After a refund is issued, an email will be sent to the user showing the following with the system name after "Message from" and the message is the Refund Reason. The transaction details will be shown below.
{% hint style="info" %}
The image will appear depending on the branded app you are using.
{% endhint %}
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.
Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:
```
GET https://documentation.movatic.co/admin-site/billing/transactions.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
