# Transactions

The **Transactions** tab displays a list of all the monetary transactions associated with your system. Each transaction will have a unique rental ID along with a transaction date, user name, charge description, type category between a transaction charge or a transaction refund, the dollar amount charged or refunded, and the status (succeeded or failed).

<figure><img src="/files/kwCdBAYvoRqXwvNVGEam" alt=""><figcaption></figcaption></figure>

You can click any individual transaction to pull up additional details which will include any tax rate with tax collected, a unique ID associated with every transaction, and most notably, an option to issue a refund. <br>

### Processing a refund (Transactions tab)

1. From the Transactions tab, click any individual transaction to pull up additional details. To issue a refund, you'll click the **Issue** **Refund** button on the upper right side of the screen.

<figure><img src="/files/B9JKhWOoxUYn49dICTtP" alt=""><figcaption></figcaption></figure>

2. From here, you are given the option to do a full refund or partial refund. Adjust the amount then leave a comment on why the refund was issued. When you are finished, click the **Refund** button.

{% hint style="success" %}
"Refund Reason" will be visible to the user.
{% endhint %}

<figure><img src="/files/wCr94dh2RocBS91n6mvi" alt=""><figcaption></figcaption></figure>

3. After a refund is issued, an email will be sent to the user showing the following with the system name after "Message from" and the message is the Refund Reason. The transaction details will be shown below.

![Sample Refund Email](/files/-MiSfpcLjrga0-eucCF_)

{% hint style="info" %}
The image will appear depending on the branded app you are using.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://documentation.movatic.co/admin-site/billing/transactions.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.