# Canceling a membership for a User

The dashboard offers the ability to cancel a membership on behalf of a user. 

1. To do this, you'll need to go to Users and search for their name/phone number. Under [User Memberships](/admin-site/users/user-memberships.md), you'll see a list of any memberships the user is a part of.

<figure><img src="/files/nILVaTYD0RzZ66kO9tQj" alt=""><figcaption></figcaption></figure>

2. Click on the row with the Membership you'd like to **Cancel** and it will bring up the following screen. Select "**Cancel**" button in upper right.

<figure><img src="/files/EhDzOvjp7ZUNPQ02CHjf" alt=""><figcaption></figcaption></figure>

3. Fill in the reason and click **Submit**. The screen will transition to the Membership Details and show the information you input.

<figure><img src="/files/dBytcSlqhRTnPjyLbFUL" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/Glc17nXD2NlzJcDoaOoS" alt=""><figcaption></figcaption></figure>

5. To check if the Membership has been cancelled you can click on the user's information and you'll see the Users Memberships section is updated.

<figure><img src="/files/e6n6kGiwf2kFt2QLDzxb" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
If a user's membership is inactive, you may not have the option to Cancel their membership on the Admin site. Please reach out to <support@movatic.co>.
{% endhint %}

<br>

### User Interaction

Once a membership is cancelled. The user would be able to see when the membership was canceled on their app.&#x20;

<figure><img src="/files/Te8k798kknWb9P92XGhV" alt=""><figcaption></figcaption></figure>


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