Movatic Docs
  • Intro
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    • New Customer Setup Options
      • Purchase Your Fleet
    • Admin User Setup
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  • Admin Site
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      • Creating New Systems
      • Testing a New System
        • How to Start a Test Rental on a Demo System
      • Understanding Demo Mode
    • Dashboard
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      • Add Users
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        • Start a rental for a user
      • User Transactions
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    • Rentals
      • Rental Details
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      • Unlock Logs
      • Event Logs
      • Tutorial Screens
      • End Rental for a User
      • Export rentals trip path data
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    • Hardware
      • How to change the location of a hardware unit?
      • Buy Hardware
      • Add a New Hardware
        • Edit a Hardware
      • Hardware Details
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      • Add QR Codes
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          • AXA Locks
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            • OMNI Ring Lock Debugging
            • OMNI Ring Lock APP Experience
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        • Details Page
          • Edit a Scooter
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            • OMNI IoT Scooter Debugging
        • Scanning
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        • Uploading Scooters in Bulk
        • Scooters Offline: Troubleshooting Protocol
      • SIM Cards
        • Twilio Process for Activating SIM Cards
      • Hardware Debugging
    • Locations
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    • Support Tickets
      • Reporting a Problem
      • Tickets Tags
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      • Support Summary
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      • Maintenance Tags
      • Filter by location
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      • Creating a Maintenance Ticket
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      • Tickets Tab
    • Memberships
      • Add a membership
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        • Users on Archived Membership
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        • Membership Authorization User Experience
      • Approve or Reject Pending Membership Requests
      • Canceling a membership for a User
      • Pricing Options
      • Edit a Membership
      • Required Documents
    • Billing
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        • How to Add a Credit Card Hold
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    • Settings
      • General
        • Updating Your System's Name
        • System Status
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        • Live System to Demo Mode
      • Rentals
        • Grace Period
        • Rental Warning Length
        • Max Open Rentals
        • End Rental Website
      • Operating Hours
      • Open Data
      • Billing
        • Setting up Stripe
        • Updating Stripe Bank Information
          • Updating Bank Account Information
        • Missing Stripe Information
        • Updating Statement Billing Descriptor
        • Charge Review Threshold
      • Branding
        • User Experience Branding
      • Terms of Service
        • Example TOS
      • System Admins
        • How to Update Movatic Password for System Admins
    • About Me
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  • Movatic APP
    • Universal Links / QR codes
    • User Account
      • Account Setup
      • Modify Account
      • Delete Account
    • Rentals
      • Start a Rental
        • Hardware Selection Screen
        • Identify Bikeshare Program Details
        • How to Troubleshoot Basic App/Rental Issue
      • End a Rental
        • Report a Problem
        • Error Ending the Rental
      • BLE Rental
      • Keybox Rental
      • Scooters Rentals
      • Rental History
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      • Scanning a QR code Issues
      • Active Rentals
    • Memberships
      • Add a Membership
      • Cancel a Membership
    • Coupons
    • Payments
      • Adding a Payment Method
    • Report a Problem
  • Branded Apps
    • New Users for Branded Apps
  • FAQ
    • General Questions for System Admins
      • How to Setup and Test New system
      • How to Activate a System
      • Supported Languages
      • Where can I find your terms of service/privacy policy information?
      • What happens with a failed charge?
      • One of my users is requesting for us to delete their information
      • What Languages do you Support on the User App?
      • How to Change the Location of a Hardware Unit?
      • How to Set Tax Percentage for your System
      • What Happens to Users if I Archive a Membership?
      • Where can I Find your Terms of Service/Privacy Policy Information?
      • How to Update the Name of a System?
      • I'm just getting setup on my system, and not quite ready to launch the system yet
      • Why do I Receive an Error when I Scan a QR Code?
    • General Questions for Users
      • How to Troubleshoot Basic App/Rental Issues
      • Unable to Lock or Unlock a Hardware
      • Unable to End a Rental
    • Glossary
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Where can I Find your Terms of Service/Privacy Policy Information?

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Last updated 1 year ago

You can always refer to for this information.

The following agreements govern your relationship with Movatic. Please contact support@movatic.co for questions.

  • : Governs administrative use of the Movatic platform.

  • : Governs user's usage of the Movatic app.

  • : Governs how Movatic collects and uses data.

  • : Governs purchases of hardware through Movatic from our Manufacturing partners.

  • : Governs any customer development or feature modification. This agreement is used for the building of branded apps.

  • : Custom Development SOW - Movatic's standard branded app SOW.

  • : Governs Movatic relationship with any reseller of the Movatic platform.

legal.movatic.co
Platform Terms of Service
User App Terms of Service
Privacy Policy
Hardware Purchase Agreement
Custom Development Services & License Agreement
Branded App
Reseller Terms