Movatic Docs
  • Intro
  • Movatic Global Reach
  • Getting Started
    • New Customer Setup Options
      • Purchase Your Fleet
    • Admin User Setup
      • Admin Permission
    • System Access
    • Terms of Service
    • Personalized Branding
    • Mode of Payment for System Administrators
  • Admin Site
    • Systems
      • Creating New Systems
      • Testing a New System
        • How to Start a Test Rental on a Demo System
      • Understanding Demo Mode
    • Dashboard
    • Users
      • Add Users
      • User Details
      • Banning a User
      • User Memberships
      • Payment Information
      • Additional User Charges
      • RFID Cards
      • User Rentals
        • Start a rental for a user
      • User Transactions
      • Adding User to a Paid Membership
    • Rentals
      • Rental Details
      • Transaction Details and Credit Card Hold
      • Refunds
      • Support Tickets
      • Unlock Logs
      • Event Logs
      • Tutorial Screens
      • End Rental for a User
      • Export rentals trip path data
      • Active Rentals
    • Hardware
      • How to change the location of a hardware unit?
      • Buy Hardware
      • Add a New Hardware
        • Edit a Hardware
      • Hardware Details
      • Hardware Transfer
      • Add QR Codes
      • Assignments
      • Bike Rooms
      • Kayaks
      • Locks
        • Supported Locks
          • AXA Locks
            • AXA Lock Pin Integration Issues
          • HD Noke Padlock
          • Movatic BLE Controller Board
          • OMNI Ring Lock
            • OMNI Ring Lock Debugging
            • OMNI Ring Lock APP Experience
          • Desi Utopic Lock
        • Bluetooth Locks Setup
      • Bike Lockers
      • Racks
      • Batteries
      • Scooters
        • Details Page
          • Edit a Scooter
        • Supported Scooters
          • Segway Scooter
          • ACTON Scooter
            • OMNI Scooter Debugging
          • OMNI IoT Scooter
            • OMNI IoT Scooter Debugging
        • Scanning
        • Unlocking Scooters Remotely
        • Uploading Scooters in Bulk
        • Scooters Offline: Troubleshooting Protocol
      • SIM Cards
        • Twilio Process for Activating SIM Cards
      • Hardware Debugging
    • Locations
      • Zones
      • Private Locations
    • Support Tickets
      • Reporting a Problem
      • Tickets Tags
      • Customer Support User Experience
      • Support Summary
    • Maintenance
      • Maintenance Tags
      • Filter by location
      • Types of Maintenance Ticket
      • Creating a Maintenance Ticket
      • Hardware Maintenance Support
      • Tickets Tab
    • Memberships
      • Add a membership
      • Add a Membership for a User
      • Archived Memberships
        • Users on Archived Membership
      • Authorization Types
        • Membership Authorization User Experience
      • Approve or Reject Pending Membership Requests
      • Canceling a membership for a User
      • Pricing Options
      • Edit a Membership
      • Required Documents
    • Billing
      • Pending Charges
      • Rates
      • Coupons
      • Transactions
      • Fees
      • Disputes
      • Holds
        • How to Add a Credit Card Hold
      • Wallet
      • Issuing Cards
        • Fund Balance
        • Request a New Card
      • Failed Charge
      • Tax Percentage
    • Settings
      • General
        • Updating Your System's Name
        • System Status
        • System Time Zone
        • Live System to Demo Mode
      • Rentals
        • Grace Period
        • Rental Warning Length
        • Max Open Rentals
        • End Rental Website
      • Operating Hours
      • Open Data
      • Billing
        • Setting up Stripe
        • Updating Stripe Bank Information
          • Updating Bank Account Information
        • Missing Stripe Information
        • Updating Statement Billing Descriptor
        • Charge Review Threshold
      • Branding
        • User Experience Branding
      • Terms of Service
        • Example TOS
      • System Admins
        • How to Update Movatic Password for System Admins
    • About Me
    • Exports
    • Debugging Common Issues
  • Movatic APP
    • Universal Links / QR codes
    • User Account
      • Account Setup
      • Modify Account
      • Delete Account
    • Rentals
      • Start a Rental
        • Hardware Selection Screen
        • Identify Bikeshare Program Details
        • How to Troubleshoot Basic App/Rental Issue
      • End a Rental
        • Report a Problem
        • Error Ending the Rental
      • BLE Rental
      • Keybox Rental
      • Scooters Rentals
      • Rental History
      • Max Open Rentals
      • Scanning a QR code Issues
      • Active Rentals
    • Memberships
      • Add a Membership
      • Cancel a Membership
    • Coupons
    • Payments
      • Adding a Payment Method
    • Report a Problem
  • Branded Apps
    • New Users for Branded Apps
  • FAQ
    • General Questions for System Admins
      • How to Setup and Test New system
      • How to Activate a System
      • Supported Languages
      • Where can I find your terms of service/privacy policy information?
      • What happens with a failed charge?
      • One of my users is requesting for us to delete their information
      • What Languages do you Support on the User App?
      • How to Change the Location of a Hardware Unit?
      • How to Set Tax Percentage for your System
      • What Happens to Users if I Archive a Membership?
      • Where can I Find your Terms of Service/Privacy Policy Information?
      • How to Update the Name of a System?
      • I'm just getting setup on my system, and not quite ready to launch the system yet
      • Why do I Receive an Error when I Scan a QR Code?
    • General Questions for Users
      • How to Troubleshoot Basic App/Rental Issues
      • Unable to Lock or Unlock a Hardware
      • Unable to End a Rental
    • Glossary
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  • Design deliverables
  • Access needed
  • App information

Branded Apps

This is only for Operators that have or want a branded app.

PreviousReport a ProblemNextNew Users for Branded Apps

Last updated 1 year ago

If you have a branded app with Movatic, the following items are what you'll need to provide to get everything built and setup. Everything is required unless "(optional)" is displayed next to it.

Design deliverables

All images must be the size specified and a .PNG File.

  • Android feature graphic: Used as a banner image at the top of the Google play listing. Resolution: 1024 x 500.

  • App icon - 1536 x 1536.

    • No transparency can be included in this.

  • App screenshots for listing. We will use screenshots of the app once it is built if this is not provided. (optional)

    • See for ideas.

  • An app style guide (optional)

  • Font

  • Map pins. All backgrounds must be transparent on these. Broken down into two categories:

    • Map pins with battery level indicator. This will show up on free-roaming hardware so a rider will know exactly how much battery the unit has. This is typically done in 100, 75, 50, 25 percentages. Here is an example in an app.

    • Map pins with hardware availability. This will be used to show the number of available units at any given station from the map view. This is best done in increments of 1, 2, 3, 4, 5, 10+, 15+, 20+, 30+. Here is an example in an app.

    • All of the map pin types above must have an iteration in each of the sizes below:

      • 135x195

      • 90x130

      • 45x65

  • Primary Color - hex code

  • Secondary Color - hex code

  • Splash icon - 225 x 225

  • Splash Screen or icon: Can be an icon at the center of a colored screen (similar to Movatic’s app, see below) or full screen image.

    • If using an icon, please make sure the background is the primary color of the app so it blends into the rest of the screen and resolution is 225 x 225.

    • If using a full screen image, use resolution: 1242x2688.

Access needed

You'll need to send invitations to certain email addresses - these will be shared prior to these instructions being provided.

  • Access to Google Play account

  • Access to App Store Connect account. Note: You must be registered as an organization and not an individual.

App information

  • App name

  • App store description

  • Keywords for app stores

  • Phone number

  • Privacy policy

  • Store listing screenshot text

    • Short description

      • Quick description of your app. 80 character max limit.

    • Full description

      • Detailed description of your app. 4000 character max limit.

  • Support email address

  • Terms of Service

  • Website

As always, if you have any questions, please reach out to the person who has been your contact throughout the onboarding process or reach out to support@movatic.co.

More information .

More information .

here
here
here
Movatic app icon in top center screen