# Banning a User

You have the option to ban a user. Once banned, the user will be unable to use your system.

To start with, click the "Ban" button on the user details page.&#x20;

<figure><img src="https://3693766063-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxId4PbGGTlBib03KztrO%2Fuploads%2F78vz8VPjiOHXUbOUSZuS%2Fimage.png?alt=media&#x26;token=aacea4fd-79f8-45d2-b4e7-6af65c1f2777" alt=""><figcaption></figcaption></figure>

A pop up box appears, hit "**Submit**" if you wish to proceed.

<figure><img src="https://3693766063-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxId4PbGGTlBib03KztrO%2Fuploads%2FT31U8Kjk2RsPmqKIN5Z8%2Fimage.png?alt=media&#x26;token=7eabf8d2-67b6-4886-b59e-081729c52f0f" alt=""><figcaption></figcaption></figure>

You'll also be given the option to unban/authorize a user anytime you decide, which will be available in place of the ban button.

The below example shows the User Details page when banned.&#x20;

<figure><img src="https://3693766063-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxId4PbGGTlBib03KztrO%2Fuploads%2FbvuJunhuIhXybCVDBiVx%2Fimage.png?alt=media&#x26;token=3bed521d-ec1a-463d-b4f9-b25f8313be35" alt=""><figcaption></figcaption></figure>

To unban a user, click the "**Authorize**" button on the upper right corner of the user screen.&#x20;

Confirm if you would like to unban or authorize the user through the pop up box, then click submit.

<figure><img src="https://3693766063-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxId4PbGGTlBib03KztrO%2Fuploads%2FN3beg8WaCcBQHqAQJais%2Fimage.png?alt=media&#x26;token=fb6954b0-88b3-41dd-b16e-1a75dad4769f" alt=""><figcaption></figcaption></figure>

The screen will then refresh to reflect the user **Status** as Authorized.

<figure><img src="https://3693766063-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxId4PbGGTlBib03KztrO%2Fuploads%2FddA8ksJtlYosTuSFmcmI%2Fimage.png?alt=media&#x26;token=99ed61c4-ad69-4324-aa52-358fee0c9367" alt=""><figcaption></figcaption></figure>

**User Memberships for a Banned User**

When a user gets banned from the system, the registered memberships will auto cancel.&#x20;

The below shows the user's membership when active in the system. &#x20;

<figure><img src="https://3693766063-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxId4PbGGTlBib03KztrO%2Fuploads%2Fnvvz5eSuCMqth1YgYsgO%2Fimage.png?alt=media&#x26;token=bec61196-61e0-4fba-ab52-d884f203a495" alt=""><figcaption></figcaption></figure>

When a user gets banned, the membership will reflect the banned/canceled date. See below for reference.

<figure><img src="https://3693766063-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxId4PbGGTlBib03KztrO%2Fuploads%2FWhOsetocTOfQCTT7HGso%2Fimage.png?alt=media&#x26;token=49885d3c-e6d7-4723-a25f-8885aab8deff" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
When a banned user tries to start a rental from a system they are banned from, they will get this error from the app.
{% endhint %}

<figure><img src="https://3693766063-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FxId4PbGGTlBib03KztrO%2Fuploads%2Fwluivl01lR1b3tsJZJ3j%2Fimage.png?alt=media&#x26;token=7a0ddb56-2fae-4317-8ae5-fadfa25cbef1" alt=""><figcaption></figcaption></figure>
