# Banning a User

You have the option to ban a user. Once banned, the user will be unable to use your system.

To start with, click the "Ban" button on the user details page.&#x20;

<figure><img src="/files/VxVVNHCF5M3ya2sszFIG" alt=""><figcaption></figcaption></figure>

A pop up box appears, hit "**Submit**" if you wish to proceed.

<figure><img src="/files/MeaiLwXEbbQdmmMqv0U8" alt=""><figcaption></figcaption></figure>

You'll also be given the option to unban/authorize a user anytime you decide, which will be available in place of the ban button.

The below example shows the User Details page when banned.&#x20;

<figure><img src="/files/oZZ4UM8PWBAImDtRKrwj" alt=""><figcaption></figcaption></figure>

To unban a user, click the "**Authorize**" button on the upper right corner of the user screen.&#x20;

Confirm if you would like to unban or authorize the user through the pop up box, then click submit.

<figure><img src="/files/ipxK5UUEE74B3wiOaYW9" alt=""><figcaption></figcaption></figure>

The screen will then refresh to reflect the user **Status** as Authorized.

<figure><img src="/files/lID11zTSIIULe1D4BcNs" alt=""><figcaption></figcaption></figure>

**User Memberships for a Banned User**

When a user gets banned from the system, the registered memberships will auto cancel.&#x20;

The below shows the user's membership when active in the system. &#x20;

<figure><img src="/files/FBEcJ3Dc7LZ8Mt3AsKBt" alt=""><figcaption></figcaption></figure>

When a user gets banned, the membership will reflect the banned/canceled date. See below for reference.

<figure><img src="/files/s2wvfla2SFeYZFu2m6QP" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
When a banned user tries to start a rental from a system they are banned from, they will get this error from the app.
{% endhint %}

<figure><img src="/files/sHZRTcpeX1EtjM5K3Ccl" alt=""><figcaption></figcaption></figure>


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