Movatic Docs
  • Intro
  • Movatic Global Reach
  • Getting Started
    • New Customer Setup Options
      • Purchase Your Fleet
    • Admin User Setup
      • Admin Permission
    • System Access
    • Terms of Service
    • Personalized Branding
    • Mode of Payment for System Administrators
  • Admin Site
    • Systems
      • Creating New Systems
      • Testing a New System
        • How to Start a Test Rental on a Demo System
      • Understanding Demo Mode
    • Dashboard
    • Users
      • Add Users
      • User Details
      • Banning a User
      • User Memberships
      • Payment Information
      • Additional User Charges
      • RFID Cards
      • User Rentals
        • Start a rental for a user
      • User Transactions
      • Adding User to a Paid Membership
    • Rentals
      • Rental Details
      • Transaction Details and Credit Card Hold
      • Refunds
      • Support Tickets
      • Unlock Logs
      • Event Logs
      • Tutorial Screens
      • End Rental for a User
      • Export rentals trip path data
      • Active Rentals
    • Hardware
      • How to change the location of a hardware unit?
      • Buy Hardware
      • Add a New Hardware
        • Edit a Hardware
      • Hardware Details
      • Hardware Transfer
      • Add QR Codes
      • Assignments
      • Bike Rooms
      • Kayaks
      • Locks
        • Supported Locks
          • AXA Locks
            • AXA Lock Pin Integration Issues
          • HD Noke Padlock
          • Movatic BLE Controller Board
          • OMNI Ring Lock
            • OMNI Ring Lock Debugging
            • OMNI Ring Lock APP Experience
          • Desi Utopic Lock
        • Bluetooth Locks Setup
      • Bike Lockers
      • Racks
      • Batteries
      • Scooters
        • Details Page
          • Edit a Scooter
        • Supported Scooters
          • Segway Scooter
          • ACTON Scooter
            • OMNI Scooter Debugging
          • OMNI IoT Scooter
            • OMNI IoT Scooter Debugging
        • Scanning
        • Unlocking Scooters Remotely
        • Uploading Scooters in Bulk
        • Scooters Offline: Troubleshooting Protocol
      • SIM Cards
        • Twilio Process for Activating SIM Cards
      • Hardware Debugging
    • Locations
      • Zones
      • Private Locations
    • Support Tickets
      • Reporting a Problem
      • Tickets Tags
      • Customer Support User Experience
      • Support Summary
    • Maintenance
      • Maintenance Tags
      • Filter by location
      • Types of Maintenance Ticket
      • Creating a Maintenance Ticket
      • Hardware Maintenance Support
      • Tickets Tab
    • Memberships
      • Add a membership
      • Add a Membership for a User
      • Archived Memberships
        • Users on Archived Membership
      • Authorization Types
        • Membership Authorization User Experience
      • Approve or Reject Pending Membership Requests
      • Canceling a membership for a User
      • Pricing Options
      • Edit a Membership
      • Required Documents
    • Billing
      • Pending Charges
      • Rates
      • Coupons
      • Transactions
      • Fees
      • Disputes
      • Holds
        • How to Add a Credit Card Hold
      • Wallet
      • Issuing Cards
        • Fund Balance
        • Request a New Card
      • Failed Charge
      • Tax Percentage
    • Settings
      • General
        • Updating Your System's Name
        • System Status
        • System Time Zone
        • Live System to Demo Mode
      • Rentals
        • Grace Period
        • Rental Warning Length
        • Max Open Rentals
        • End Rental Website
      • Operating Hours
      • Open Data
      • Billing
        • Setting up Stripe
        • Updating Stripe Bank Information
          • Updating Bank Account Information
        • Missing Stripe Information
        • Updating Statement Billing Descriptor
        • Charge Review Threshold
      • Branding
        • User Experience Branding
      • Terms of Service
        • Example TOS
      • System Admins
        • How to Update Movatic Password for System Admins
    • About Me
    • Exports
    • Debugging Common Issues
  • Movatic APP
    • Universal Links / QR codes
    • User Account
      • Account Setup
      • Modify Account
      • Delete Account
    • Rentals
      • Start a Rental
        • Hardware Selection Screen
        • Identify Bikeshare Program Details
        • How to Troubleshoot Basic App/Rental Issue
      • End a Rental
        • Report a Problem
        • Error Ending the Rental
      • BLE Rental
      • Keybox Rental
      • Scooters Rentals
      • Rental History
      • Max Open Rentals
      • Scanning a QR code Issues
      • Active Rentals
    • Memberships
      • Add a Membership
      • Cancel a Membership
    • Coupons
    • Payments
      • Adding a Payment Method
    • Report a Problem
  • Branded Apps
    • New Users for Branded Apps
  • FAQ
    • General Questions for System Admins
      • How to Setup and Test New system
      • How to Activate a System
      • Supported Languages
      • Where can I find your terms of service/privacy policy information?
      • What happens with a failed charge?
      • One of my users is requesting for us to delete their information
      • What Languages do you Support on the User App?
      • How to Change the Location of a Hardware Unit?
      • How to Set Tax Percentage for your System
      • What Happens to Users if I Archive a Membership?
      • Where can I Find your Terms of Service/Privacy Policy Information?
      • How to Update the Name of a System?
      • I'm just getting setup on my system, and not quite ready to launch the system yet
      • Why do I Receive an Error when I Scan a QR Code?
    • General Questions for Users
      • How to Troubleshoot Basic App/Rental Issues
      • Unable to Lock or Unlock a Hardware
      • Unable to End a Rental
    • Glossary
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Exports

PreviousAbout MeNextDebugging Common Issues

Last updated 1 year ago

Exports is a great way to convert your system data to a .csv file so that you can easily transfer the information to a spreadsheet. On the admin platform, you will find the Export button usually on the upper right corner of a specific section:

  • If you cannot see the export button on the upper right corner of the screen, please click the three dots instead.

Section in Admin

Content in Export

Users

Phone, Name, Email, Joined Date, Banned, Membership, Latest Membership

Rentals

Id, User, User ID, Phone, Start Station, Start Time, End Station, End Station, End Time, km, miles, Message Count, Type, Duration, Rating, Device ID, Charge Pending, Force End Type, Tax Amount, Sub Total, Usage Sub Total, Charge Total, Void Charge, Void Reason, Void On, Void By, Void By Email, Grace Period, Start and End Lat and Long, Refund Amount, Refund Comment, Admin Modification, Admin Modification Reason, System ID, System Name, System Currency, Rate, Coupon, Perks, Wallet, CC Hold, Dispute CC Hold

Hardware

ID, GID, Hardware / Lock Number, Status, Location, ICCID, Label, Firmware Version, Vendor QR Code, Movatic QR Code, Vendor ID, Last Seen

Locations

Location Name, Type, Availability, State, Latitude, Longitude, Number of Racks

Customer Support (Open and Closed Tickets)

Customer, Created, Description

Maintenance Tickets

Due, Priority, Assignee, Hardware Number, Description

Maintenance Logs

Closed, Completed By, Hardware Number, Location, Maintenance Type

Memberships (Active)

Membership Name, Active On Date

Memberships (Pending)

Username, Membership Name, Request Date

Memberships (Historic)

Membership Name, Archived On

Pending Charges

Username, Email, Rental Date, Amount, Update Status

Rates (Active)

Name, Rate, Active On

Rates (Historic)

Name, Rate, Archived On

Fees

Name, Amount, Created On, Status

Coupons

Name, Coupon, Discount, Valid

Transactions (Payments and Transfers)

ID, Description, Date, Amount, Amount Refunded, Currency, Fee, Net Amount, Mode, Status, Captured, Card ID, Card last 4 digits, Card Branding, Card Funding, Card Expiry Month, Card Expiry Year, Card Zip, Card Issue Country, Dispute Amount, Dispute Status, Dispute Reason, Dispute Date, Dispute Evidence, Payment Source Type, Transfer, Transfer Group, Rental ID, User, Plan ID

Disputes

Amount, Status, Charge ID, Reason

System Admins

First Name, Last Name, Email

If you pull out an export from Billing>Transactions, the export will be sent to your email.

Below is an example of a Systems Admins export: