Fund Balance

Each account has an issuing balance that is shown on the admin site, this is the balance that will fund the credit cards, so it needs to contain the amount available to be spent by the cards.


Before adding funds to the issuing balance the default bank account specified in Stripe needs to be verified. To do this the Stripe dashboard needs to be accessed. You will need to escalate this to our Customer Support to assist in validating the bank account, the validation will consist of 2 micro deposits (less than $1.00 each) and then you will need to provide the value of these deposits to our agent. Once your bank account has been verified, visit the admin site issuing cards section, in the "Issuing Balance" section click on the right button "+Add" and submit the amount.

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