Movatic Docs
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    • New Customer Setup Options
      • Purchase Your Fleet
    • Admin User Setup
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    • Mode of Payment for System Administrators
  • Admin Site
    • Systems
      • Creating New Systems
      • Testing a New System
        • How to Start a Test Rental on a Demo System
      • Understanding Demo Mode
    • Dashboard
    • Users
      • Add Users
      • User Details
      • Banning a User
      • User Memberships
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      • RFID Cards
      • User Rentals
        • Start a rental for a user
      • User Transactions
      • Adding User to a Paid Membership
    • Rentals
      • Rental Details
      • Transaction Details and Credit Card Hold
      • Refunds
      • Support Tickets
      • Unlock Logs
      • Event Logs
      • Tutorial Screens
      • End Rental for a User
      • Export rentals trip path data
      • Active Rentals
    • Hardware
      • How to change the location of a hardware unit?
      • Buy Hardware
      • Add a New Hardware
        • Edit a Hardware
      • Hardware Details
      • Hardware Transfer
      • Add QR Codes
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        • Supported Locks
          • AXA Locks
            • AXA Lock Pin Integration Issues
          • HD Noke Padlock
          • Movatic BLE Controller Board
          • OMNI Ring Lock
            • OMNI Ring Lock Debugging
            • OMNI Ring Lock APP Experience
          • Desi Utopic Lock
        • Bluetooth Locks Setup
      • Bike Lockers
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      • Batteries
      • Scooters
        • Details Page
          • Edit a Scooter
        • Supported Scooters
          • Segway Scooter
          • ACTON Scooter
            • OMNI Scooter Debugging
          • OMNI IoT Scooter
            • OMNI IoT Scooter Debugging
        • Scanning
        • Unlocking Scooters Remotely
        • Uploading Scooters in Bulk
        • Scooters Offline: Troubleshooting Protocol
      • SIM Cards
        • Twilio Process for Activating SIM Cards
      • Hardware Debugging
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      • Private Locations
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      • Tickets Tags
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      • Support Summary
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      • Filter by location
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      • Creating a Maintenance Ticket
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      • Tickets Tab
    • Memberships
      • Add a membership
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        • Users on Archived Membership
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        • Membership Authorization User Experience
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      • Canceling a membership for a User
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      • Edit a Membership
      • Required Documents
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        • How to Add a Credit Card Hold
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    • Settings
      • General
        • Updating Your System's Name
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        • Rental Warning Length
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        • End Rental Website
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          • Updating Bank Account Information
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      • Branding
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        • Example TOS
      • System Admins
        • How to Update Movatic Password for System Admins
    • About Me
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  • Movatic APP
    • Universal Links / QR codes
    • User Account
      • Account Setup
      • Modify Account
      • Delete Account
    • Rentals
      • Start a Rental
        • Hardware Selection Screen
        • Identify Bikeshare Program Details
        • How to Troubleshoot Basic App/Rental Issue
      • End a Rental
        • Report a Problem
        • Error Ending the Rental
      • BLE Rental
      • Keybox Rental
      • Scooters Rentals
      • Rental History
      • Max Open Rentals
      • Scanning a QR code Issues
      • Active Rentals
    • Memberships
      • Add a Membership
      • Cancel a Membership
    • Coupons
    • Payments
      • Adding a Payment Method
    • Report a Problem
  • Branded Apps
    • New Users for Branded Apps
  • FAQ
    • General Questions for System Admins
      • How to Setup and Test New system
      • How to Activate a System
      • Supported Languages
      • Where can I find your terms of service/privacy policy information?
      • What happens with a failed charge?
      • One of my users is requesting for us to delete their information
      • What Languages do you Support on the User App?
      • How to Change the Location of a Hardware Unit?
      • How to Set Tax Percentage for your System
      • What Happens to Users if I Archive a Membership?
      • Where can I Find your Terms of Service/Privacy Policy Information?
      • How to Update the Name of a System?
      • I'm just getting setup on my system, and not quite ready to launch the system yet
      • Why do I Receive an Error when I Scan a QR Code?
    • General Questions for Users
      • How to Troubleshoot Basic App/Rental Issues
      • Unable to Lock or Unlock a Hardware
      • Unable to End a Rental
    • Glossary
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On this page
  • Adding users in bulk
  • Add an individual user
  • Adding public user
  1. Admin Site
  2. Users

Add Users

PreviousUsersNextUser Details

Last updated 1 year ago

There are three ways to add a user to your system:

  • upload

  • upload

  • upload via the

Adding users in bulk

To import a CSV file, click on the three dots from the upper right corner of the User screen. Hit "Add CSV." You will then be redirected to a page where you can upload a CSV file for new users.

Before uploading the file, ensure that it follows the recommended format. It must also include the following:

  • First Name

  • Last Name

  • Phone

  • Email

  • Card ID

Once uploaded, the new users will be displayed on the Users page.

Add an individual user

After the phone number is validated, add the rest of the required information. Once done, hit Save and the user will immediately be added to your system.

Adding public user

To add a user via the public link, please follow these steps:

  1. If you don't have your system ID, please reach out to our Customer Support (support@movatic).

  2. Complete the following form and click 'Create User'.

By clicking Add, you are redirected to a page where you will need to fill out the user details, starting with the user's phone number and specifying if the user is only for purposes.

Visit

RFID
https://adminbeta.movatic.co/#/create-your-user?system=6
bulk
individual
public link
How to Add CSV
Example of CSV file
List of Users
First step to create an individual user.
Sample user information
Create user screen