> For the complete documentation index, see [llms.txt](https://documentation.movatic.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://documentation.movatic.co/admin-site/modes/locks/supported-locks/axa-locks/axa-lock-pin-integration-issues.md).

# AXA Lock Pin Integration Issues

### Issues Identified:

#### 1. App Not Requiring PIN for Bike Return

* The application does not prompt users to input the pin on the cable from the bike rack into the lock, which is necessary to consider the bike returned.

#### 2. Rental End Without Attaching the PIN

* Users can end the rental without attaching the PIN to the lock, potentially leading to incorrect rental closure.

#### 3. AXA Lock Pin Not Required During End Rental

* The app is not mandating users to attach the AXA lock pin during the rental end process.

### Solution:

We do support the feature that requires the user to insert the lock pin into the AXA locks, and this can be enabled on a per-system basis. However, the AXA lock hardware must be the second version (V2), because the first version (V1) does not support this feature. 


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