AXA Lock Pin Integration Issues

Issues Identified:

1. App Not Requiring PIN for Bike Return

  • The application does not prompt users to input the pin on the cable from the bike rack into the lock, which is necessary to consider the bike returned.

2. Rental End Without Attaching the PIN

  • Users can end the rental without attaching the PIN to the lock, potentially leading to incorrect rental closure.

3. AXA Lock Pin Not Required During End Rental

  • The app is not mandating users to attach the AXA lock pin during the rental end process.


We do support the feature that requires the user to insert the lock pin into the AXA locks, and this can be enabled on a per-system basis. However, the AXA lock hardware must be the second version (V2), because the first version (V1) does not support this feature.

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