Coupons

This walks you through what the user experience is with a coupon code.
All coupon codes are case-sensitive. Double-check coupon codes shared with riders are exactly as they appear on the dashboard.
A coupon code will be entered when a rider goes into the Rental Details page. This can be from scanning a QR code, entering a bike number, selecting it from the list of available units, or clicking on the > when viewing the system rates.
Apply Promotional Code entry
From the Rental Details screen, click "Enter code here". A keyboard will come up and allow the user to enter a coupon code.
"ExaCoupon" as an example
Once Apply is selected, the rider will receive a success message. Note: If they do not receive this, it's important to always check the coupon code shared with them is in the correct case.
Coupon code applied
Once it is applied, the associated perk of the coupon will be shown. After the rental, a user can view their rental history and see the coupon applied.
Last modified 3mo ago