Scooters

The Scooters section displays each individual scooter in your system by its assigned scooter number. You can see the status of the scooter as well as the location, battery percentage, and manual option to lock or unlock. In the upper right hand side, you also have the option to add new scooters by clicking the + Add button.

Each of these lists can be exported into CSV files for your records by clicking the Export button in the upper right hand corner of the screen.

Scooters are differentiated from other devices on the map by their logo.

You can click on any individual scooter to view additional settings. Check who rented the scooter, what day and time it was rented, what support tickets are tied to the scooter, the IMEI, mac address, and a list of historical maintenance information.

In the upper right corner, you have the option to edit this scooter, or retire this scooter. When you retire a scooter, it will be removed from the map and inaccessible to users.

Each individual scooter has a unique QR code that can be scanned using the app. The 'Scan' option can be found on the bottom right as soon as the app is opened.

When you click edit, you are given the options to modify the state of the hardware, a descriptive label to identify the scooter, vendor and QR codes, or the number associated with it. When you are done making changes, click the save button.

Taking the scooter out of 'Active' will make it unavailable for users to rent.

The scooter rental process is unique in that it needs a QR code to scan to begin the rental and can be rented remotely if you have access to the appropriate QR code to scan. For comparison, a bike rental needs a bike number manually entered in or selected from the options given to you.

Once you select a location, you'll see Scan as the option, which will open your camera to scan a QR code. Once your QR code is successfully read and your rental is confirmed, the rental will begin.

Bluetooth must be turned on in the user's smartphone for a rental to begin.