Platform, 21.7
If you have a question about any of the items below, don't hesitate to reach out to support@movatic.co.
New
Admins are now able to start a rental for users. Note: This is currently for new hardware only. Stay tuned for more here!
Modifications
You'll notice a new change on the sidebar. We've replaced "Scooters", "Bikes", etc with "Hardware" and a new icon. The reason for this change is that we are moving to support systems with multiple modes - scooters & bikes, for example - all in one place.
All systems, regardless of type, will show "Locations" in the sidebar. Previously, the only difference was for Bike Rooms which showed "Rooms". This is also changing to help support our supporting multiple modes within one system.
Improved
Added more options for period duration for rates.
Retired hardware will no longer show in the main dashboard view or in the locations Map.
Fixes
Resolved an issue when it came to creating rates with anything less than $1.
For systems with zones, resolved the issue with the restricted zone showing as orange instead of red in the dashboard view and Locations Map view.
Typos/grammar updates to Settings > General, as well as System Admins > Admin view.
Resolved an issue with adding a membership and viewing user memberships.
Resolved an issue with availability on the Locations page causing availability to show as zero.
Fixed an issue when it came to viewing the hardware assignment for Kayaks.
Updated transition when viewing the hardware associated with a customer support ticket.
Updated some logic in the backend for ending a rental.
Fixed an issue with the disputes page loading.
Updates in the backend for rendering Locations Map and icons for the specific system type.
Fixes an issue with Keybox, Bike Room, and Beach Chair modes showing incorrectly on Rental History and Active Rentals in the app.
Updated logic in the app to show the correct amount of hardware available at a location.
Fixed an issue causing the app version to not be updated correctly on the Users section of the Admin site.
Updated app to not display systems that are in demo mode.
Updated documentation pages
Added new information about system admin permissions and email notifications.
Added a new page about the Support Summary email that is sent out every Sunday evening.
All you need to know about setting up BLE locks on our platform.
Ever wondered how you get those messages into Customer Support? Take a look here at how a user can reach out in the app via report a problem.
On the other hand, take a look at what customer support looks like on the user's end.
Added information about how to add a membership to a user as well as how to give a user a free month or more of memberships via free renewals.
Information on how to handle pending charges in billing as well as what triggers that with charge review threshold.
Ever wondered how to make your system only accessible during certain hours? Wonder no more and see how-to here.
One of many new pages to come about the hardware we support on our platform, showcasing Axa locks this time.
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