11/04/2020

Take a look at the latest and greatest from Movatic as of November 4th, 2020. See all of our new features, improved features, and fixes below!

New

  • Everything you want to know about Holds when it comes to billing has been added here.

  • Admins are able to edit the vendor ID when editing hardware details. This can be used for Hardware Products such as KingMeter Bike, SoBi Bike, KingMeter Bike 2, OJO, and Segway models.

  • Admins are able to see a rider’s trip from point A to B on rental details.

  • Admins are able to see the distance of a rider’s trip on the rental details. This will vary depending on where the system is located.

  • Custom Fees - this can be used to set custom amounts for fees pre-tax or post-tax. This could be used for infrastructure fees, fees to the city, etc. Check it out in Billing > Fees.

    • Active On

      • The date on which this fee will start being applied.

    • Archive On

      • The date on which this fee will stop being applied.

    • Name

      • This name will identify the fee to users on the app and their receipts.

    • Description

      • A complementary description to help explain what the fee is about.

    • Amount

      • The fee amount to charge.

    • Apply above threshold

      • The rental fee amount above which this fee will be applied (inclusive).

    • Apply below threshold

      • The rental fee amount below which this fee will be applied (not inclusive).

    • Apply to members

      • If checked, the fee will also be applied to users with memberships.

    • Apply post-tax

      • If checked, the fee will be applied after taxes.

Improvements

  • Movatic did a massive overhaul of their rental API which allows for better experiences across the board for rentals.

  • End rental - this feature got a massive overhaul with the following updated functionalities:

    • End Time:

      • End Rental Now

        • The rental will end at the time submitted.

    • Set Custom Time

      • The rental will end at a specified date/time.

    • Charge:

      • Standard

        • The user will be charged normally.

      • Void

        • The user will not be charged at all and they will receive a receipt showing “Rental voided by Admin”.

      • Set subtotal

        • The subtotal will be set to the amount specified.

        • Admins can include a reason for the modification - this is only shown internally on the dashboard.

      • Set subtotal credit/debit

        • The subtotal will be adjusted by the amount specified.

        • Admins can include a reason for the modification - this is only shown internally on the dashboard.

    • Endstation - can be optional or required.

Fixes

  • Users have a more detailed breakdown of the receipt sent to them that matches the Admin dashboard.

  • Admins are able to see the number of times a promo code has been applied to a user’s account.

  • Updated software to support receiving alerts to be turned into maintenance tickets when assets are disconnected. When it has reconnected, the maintenance ticket should be closed.

  • Updated software to allow non-partner level admins to move and change the state of a device if the asset has 6 digit numbers.

  • Updated software to allow Staff to be able to manually change the location for the assets that have 6 digit numbers.

  • Updated software to not ping every 5 seconds if the asset is unlocked via the Admin dash. The 5-second data ping will only work during an active rental.

  • Admins are able to adjust the radius for location type: Warehouse. The radius will be in meters and default to 30 meters if nothing is set.

  • Updated software to support device locking when force ended from the Admin dashboard.